Returns and service

At Isaac Cycle we strive for the best quality in our products. Unfortunately, it happens that a product does not fully function as we promise. We obviously do not want this and we are happy to help you further to find the best solution. Go to the return form via the orange button and enter your details and the information about your return. Then click send. When our service department receives your information, they will inform you of further steps to take. Wait with the return of your article until you have received confirmation from our service department. In this way we solve it as quickly as possible for you and you can get back on the road with your Isaac products!

Please note, the above return request does not apply to the return of Isaac frames but only to products from the Isaac webshop. For service or return requests from your Isaac frame, we advise you to visit your Isaac dealer. They will continue to work on this.

A warranty period of 2 years is valid on all Isaac Cycle items from our webshop. This warranty only applies to production errors.